Cookie Policy

 

At Bixneoion, we are committed to protecting your privacy and ensuring transparency regarding how we collect and use information. This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and the choices available to you.

This policy is designed to comply with applicable European data protection laws, including the General Data Protection Regulation (GDPR), the ePrivacy Directive, and relevant Google Merchant Center (GMC) requirements.

1. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, tablet, or other device when you visit a website. They help websites function efficiently, remember user preferences, improve website performance, and provide analytical insights.

Cookies may be temporary (session cookies) or remain on your device for a longer period (persistent cookies).

2. Why We Use Cookies

Bixneoion uses cookies to:

  • Ensure the proper functioning of the website;
  • Maintain website security;
  • Enable shopping cart and checkout functionality;
  • Remember user preferences and settings;
  • Improve website performance and user experience;
  • Analyze website traffic and visitor behavior;
  • Measure marketing campaign effectiveness;
  • Provide relevant content and advertising where permitted by law.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of the website and cannot be disabled through our systems.

They enable functions such as:

  • Secure website access;
  • Shopping cart functionality;
  • Order processing;
  • Fraud prevention and security measures;
  • User authentication.

Without these cookies, certain services cannot be provided.

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced functionality.

Examples include:

  • Language preferences;
  • Region selection;
  • Saved user settings;
  • Accessibility preferences.

Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website.

Information collected may include:

  • Number of visitors;
  • Most visited pages;
  • Navigation behavior;
  • Website performance metrics;
  • Error reporting.

This information is generally aggregated and anonymized whenever possible.

Advertising and Marketing Cookies

These cookies may be used to:

  • Display relevant advertisements;
  • Measure advertising performance;
  • Limit repeated display of advertisements;
  • Understand user interests;
  • Improve marketing campaigns.

Advertising cookies may be placed by us or approved third-party advertising partners.

4. Third-Party Cookies

Certain features on our website may rely on services provided by third parties.

These providers may set cookies for purposes such as:

  • Website analytics;
  • Payment processing;
  • Fraud prevention;
  • Advertising measurement;
  • Social media integration.

Examples may include analytics providers, payment service providers, and advertising platforms.

Each third party is responsible for its own privacy and cookie practices.

5. Legal Basis for Cookie Usage

For users located in the European Economic Area (EEA), we use cookies according to the applicable legal basis:

  • Strictly necessary cookies are processed based on our legitimate interest in operating a secure and functional website.
  • Non-essential cookies, including analytics and marketing cookies, are used only after obtaining your consent where required by law.

You may withdraw your consent at any time.

6. Cookie Consent Management

When you first visit our website, you may be presented with a cookie consent banner.

You can choose to:

  • Accept all cookies;
  • Reject non-essential cookies;
  • Customize your cookie preferences.

Your preferences can be modified at any time through the cookie settings available on our website.

7. Managing Cookies Through Your Browser

Most web browsers allow you to control cookies through their settings.

You may:

  • View stored cookies;
  • Delete existing cookies;
  • Block all cookies;
  • Block specific cookies;
  • Receive notifications before cookies are stored.

Please note that disabling certain cookies may affect website functionality and user experience.

8. Data Retention

Cookies remain on your device for different periods depending on their purpose.

  • Session cookies are deleted when you close your browser.
  • Persistent cookies remain until they expire or are manually deleted.

Retention periods vary according to the cookie type and applicable legal requirements.

9. Personal Data and Cookies

Some cookies may collect information that can be considered personal data under applicable laws.

When personal data is processed through cookies, such processing is governed by our Privacy Policy and applicable data protection legislation.

10. Children's Privacy

Our website is not directed toward children under the age required by applicable law.

We do not knowingly use cookies to collect personal information from children.

11. Changes to This Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in legal requirements, technology, or business operations.

Updated versions will be published on this page with the revised effective date.

12. Contact Us

If you have questions regarding this Cookie Policy or your privacy rights, please contact our customer support team through the contact methods provided on our website.

Customer Service Email:solutions@bixneoion.com
Address: 7370 State Highway 12, Sherburne, NY 13460, USA
Telephone: +1 (239) 285-0550
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)